Returns & Exchanges
At Echelon, we stand behind the quality of our performance gear and offer a 30-day window for returns or exchanges on all unused equipment. We want to ensure you have the right tools to reach your peak potential, so if you are not satisfied, we will make it right.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing